Frequently Asked Questions
Everything you need to know about your LITELOK experience.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Are the materials used in LITELOK apparel sustainable?
Yes, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
How should I care for my LITELOK garments?
To maintain the quality of your clothing, we recommend machine washing cold with like colors and hanging to dry. Detailed care instructions are also printed on the internal label of every piece.
Do you ship internationally?
We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your specific location.